Staff Development & Training

The following services can be implemented in your business either as a part of a programme recommended in a business assessment or as projects highlighted by you as areas to improve.

Staffing, development and training can be on a one off or ongoing basis and can provide essential support in the absence of a full time professional which may not be viable in your business.

This list of services is by no means exhaustive:

• Production  and/or presentation of Training Programmes tailor made to your organisation  ranging from staff induction, management development skills and software training and tuition (including website development techniques and maintainance).

Subjects could include:
• Customer service/handling awkward customers
• Motivation
• Teamwork
• Getting the best out of Staff
• How to maintain and update an existing website or intranet

• Devising and implementing staff assessment & development system
This could include training for staff who have little or no experience in conducting appraisals for staff for whom they are responsible.

• Production of Job Descriptions & Person Specification